Download: Great Customer Service with Emotional Intelligence by Jack Raifer
Great Customer Service with Emotional Intelligence is the course offered by udemy for all those who want to know more about this topic.
Take your business to the next level by building a Customer Service Culture based on Emotional Intelligence.
Surely some are looking for a free course on this subject; However, we can assure you that the most important teachers in the field have rated this udemy course as one of the best for how concrete and explanatory it is.
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The course professor Jack Raifer
The Great Customer Service with Emotional Intelligence course is taught by Jack Raifer. For those who do not know, this author is one of the best trained on this subject. He has lectured many times, taught at major institutes, and enjoys a high reputation from his colleagues.
Learn more about Jack Raifer:
Constructor de Cultura Organizacional, Co Creador de #CultureLab, Co Fundador de Cultura 52, Economista del Comportamiento, Gamificador y Amante del Chocolate.
Description about Great Customer Service with Emotional Intelligence
Why is it so difficult to offer great Customer Service? Simple, because we keep aproching the subject from a mainly rational perspectuve, like an organizational system that we can standarice, but in reality, great customer service has to do with human relationships, which are after all, completely emotional and primarily irrational. So, to create an amazing customer service experience, we need to understand emotions, emotional intelligence and how to manage our own emotional skills. This course will help you discover emotional intelligence, set you on the path to develop and improve your emotional skills and take it to the next level to build a great Customer Service Culture for yourself and in your company.
Score according to professionals: 3.8
